No refunds
All payments are final. No refunds, credits, or prorated adjustments are provided except where required by law.
Last updated: May 6, 2026
Billing Policy
How subscriptions, renewals, and billing are handled.
This policy explains how Outlivo billing works. All payments are final, and future renewals can be stopped by turning off autopay before the next charge.
Stop future renewals
- Disable autopay before your billing date to stop future charges.
- Your current paid term remains active until it ends.
Account access
Access continues for your paid term unless the account is suspended for policy violations. Contact support for billing issues.
Questions
If you need help with these policies, contact the team through the app or use the support channels listed in your account.